Leete Generators

 

custom power solutions

call for a consultation 1-800-649-0484

 
 

Emergency Contact

Emergency generator repair, 24/7.

 

You don’t get the luxury of planning an emergency generator problem, that’s why we are here for you 24 hours a day. Any time day or night we can help you with your generator emergency. Follow the instructions below to page a certified Leete Generator Technician.

Instructions for paging a Leete Generator Technician:

1.  Dial  707-226-4918.

2.  After a series of tones, enter your phone number (including area code). 

3.  Wait for the message, Thank you for calling, before you hang up.

4.  Wait for a technician to call you back (15 minutes). 

5.  Try again if you do not hear back within 15 minutes. *Please note that overtime fees and trip charges apply (see below). A credit card deposit may be required. Please reserve emergency calls for true emergencies. Please email us at info@leetegenerators to schedule mid-week appointments or to receive a call back during business hours.

You may also email at info@leetegenerators.com


Emergency call and pricing conditions 2016

  1. Definition of an Emergency Call: Customer requests that Leete respond to a location for action which cannot wait for normal scheduling.
  2. An emergency call is initiated once a technician is en route. A minimum charge of one hour labor will be charged for any cancellation once the emergency call has been initiated.
  3. Labor charges apply to preparation, research, travel, diagnosis and repair. The base labor rate for emergency calls is $210.00 per hour, subject to change without notice.
      • Emergency calls on Sundays and holidays shall be invoiced at $280.00 per hour.
      • Emergency calls will be invoiced at $280.00 per hour during states of emergency.

Minimum 1 hour charge. Warranty does not cover emergency calls.

  • In addition to labor charges, the customer agrees to pay the following:
      • Round-trip mileage. The current rate is $1.00 per mile, subject to change.
      • Parts, supplies, consumables, etc. at Leete’s current retail price.
      • Hazardous waste disposal fees, freight, sales tax and other fees as applicable.
      • A credit card number is required to initiate emergency call. Charges must be paid within 24 hours of service. We accept Visa and MasterCard.